Our Flagship Product: Synapse

QuickTip: How to check your operating system version

At the Service Desk, one of the first things we often ask is what operating system you are using. We ask this because some issues are specific to certain system versions. When we try to replicate your issue, we need to know the age and version of your OS to do so.

Although you might know the kind of computer you’re working on, or the name of your OS, most people don’t know the version number. Luckily, it’s a simple process to find this information out.

Computer

 

Mac

Click the Apple menu at the top of your screen then click About this Mac. The version number is beneath the OS name

 

Windows

Windows 10 – Go to Start, enter ‘About your PC’, and then select ‘About your PC’. Look under PC for Edition to find out your version and edition of Windows.

Windows 8 – On the Start screen, type Computer, right-click on Computer, and click Properties. Then look under Windows edition for the version.

Windows 7 – Click Start, right click Computer then click Properties. Look in System to see the version number.

Windows Vista – Click Start, then click Control Panel->System and Maintenance->System.

Windows XP – Click Start -> RunType winver then click OK. If Windows prompts you to verify drivers, click No.

 

Linux

Open a terminal program (get to a command prompt) and type uname -a. This will give you your kernel version, but might not mention the distribution you’re running. To find out the distribution (e.g. Ubuntu) try lsb_release -a or cat /etc/release or cat /etc/issue or cat /proc/version

 

Mobile and Devices

iPhone/iPad

Go to Settings -> General -> About. Scroll down to look at version

Android Devices

Go to Settings -> System -> About Device -> Software

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