Our Flagship Product: Synapse

QuickTip: How To Do A Hard Refresh

Zinc Digital has a dedicated support team that is always on hand to help our clients. We take hundreds of calls each week that span a whole range of topics, from questions regarding admin247 (our bespoke CMS) to the SSL certificates and hosting services we provide. 

A Hard Refresh is something we ask clients to do regularly. We often get calls about site amendments or pages that are not performing as they should. After the necessary changes have been made, we may ask you to visit the page to ensure that they are loading correctly.

Modern day browsers make a cache of information from each page to help it load quickly. This means that some changes may not be reflected, as the new information isn’t being loaded fully. This is why we ask for a hard refresh.

A hard refresh temporarily clears the cache for the specific page you’re looking at. This ensures that the browser will load the most recent version, and you should be able to see the changes made.

The keyboard shortcuts for a hard refresh change depending on what sort of computer you have. 




⌘ Cmd + ⇧

The QuickTip series is written by the Zinc Support Team to help solve some of their most frequently asked questions.

For more information, or to find out about the support we offer, have a look at our support page.

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