Here at our Service Desk, we receive hundreds of Service Requests each week. One of the most common reasons that clients contact us is for help making changes to their site, updating content or fixing minor issues.
At Zinc, we try to get these Service Requests solved as quickly and effectively as possible. We want to ensure our clients have the minimum amount of downtime, so to get things fixed quickly, we ask that you include some important information in your Service Request.
Here’s what we need to know from you to get a Service Request solved.
For more information on the Digital Support we offer at Zinc, click here
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