Our Flagship Product: Synapse

Are you wasting time with Technical Support that doesn’t work for you?

Our Technical Support team is your first port of call for any support within Zinc. Whether it’s for a password change, website maintenance, or for communication with our other departments, it all starts at our Helpdesk.

UK Based

Our Support Desk is based in our Northamptonshire offices where we’re just a quick phone call or email away. You’ll be able to speak directly to our experts, who will do everything they can to solve your issue.

Certified

Within the Support Desk, we have industry qualifications in CCNA, MSDST, Comptia A+, Comptia Network+ and Comptia Security+. We also have degree level qualifications in Engineering and Computer Science. No matter what you need, we’ve got somebody that can fix it.

Fast response

We operate an efficient ticketing support system that ensures that your problem is seen and solved as quickly as possible. Once your ticket is logged, we will do everything we can to have a solution to you as quickly as possible, in accordance to our Service Level Agreement.

We understand that a technical problem can stop your business in its tracks. We’re here to make sure that your problem will be fixed quickly, efficiently, and will minimal impact on your business.

To find out more about how Zinc’s Helpdesk can help keep your business running smoothly, contact us today.

To find out more about how Zinc’s Helpdesk can help keep your business  running smoothly, contact us today.

Start Innovating Today

We use Agile methodology to manage our app development. This enables us to work flexibly and deliver solutions quickly. Our dedicated development team are skilled in developing for both android and IOS platforms, ensuring that no matter what your requirements are, we’ll have the technological solution to suit you.

Our accreditations - you're in safe hands...

Accreditations

Sponsored for digital
business growth by:

Northampton County Council